Utility Bill Payment Plan Negotiation Assistance | Citizens Utility Board
309 W Washington St #800, Chicago, IL 60606
Eligibility
Anyone in need of utility bill payment plan negotiation assistance.
Required documents
Please call.
Hours
Monday through Friday, 9:00 a.m. to 5:00 p.m.
312-263-4282
Voice·
Main Line
Languages
English and Spanish
Application process
Please call.
Fees
Please call.
Service area
Serves Illinois residents.
The Citizens Utility Board (CUB) can assist in advocating for utility consumers (resolving bill disputes, etc.), but it does not actually help with paying the bill. The CUB also lobbies against utility rate hikes.
Last Assured
12/18/2025
Providing organization
Citizens Utility Board
The Citizens Utility Board (CUB) can assist in advocating for utility consumers (resolving bill disputes, etc.), but it does not actually help with paying the bill. The CUB also lobbies against utility rate hikes.