Peer Counseling | Illinois Mental Health Collaborative - The Warm Line
Eligibility
Anyone in Illinois age 12 or older who needs to talk to someone for support
Hours
Monday through Saturday, 8:00 a.m. to 8:00 p.m. (and closed on major holidays)
866-359-7953
Voice·
Warm Line (select Option 1 after selecting language)
Languages
English and Spanish, with interpreter services available for other languages
Application process
Please call.
Fees
None
Service area
IL
The Warm Line presents an opportunity in Illinois for persons with mental health and substance use challenges and their families to receive support by phone. Peer and Family Support Specialists are professionals who have experienced mental health and substance use recovery in their own lives as an individual or family member. They have been trained in recovery support, mentoring, and advocacy and are ready to listen and help you. The warm line is not a crisis hotline, but is a source of support.
Last Assured
01/13/2026
What's Here
Providing organization
Illinois Mental Health Collaborative The Warm Line
The Warm Line presents an opportunity in Illinois for persons with mental health and substance use challenges and their families to receive support by phone. Peer and Family Support Specialists are professionals who have experienced mental health and substance use recovery in their own lives as an individual or family member. They have been trained in recovery support, mentoring, and advocacy and are ready to listen and help you. The warm line is not a crisis hotline, but is a source of support.