Local Transit Passes | Illinois Department on Aging-Benefit Access
One Natural Resources Way, Suite 100, Springfield, IL 62702
Eligibility
Persons age 65 and older, widow or widower who turned 63 before their spouse's death who was eligible, and persons with disabilities age 16 and older.
Required documents
Please visit website or call.
Hours
Phone hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.
May apply online 24/7.
800-252-8966
Voice·
Main Line
Languages
English and Spanish
Application process
Please visit website or call.
Fees
None
Service area
Illinois
The Benefit Access Application program includes the Seniors Free Transit Ride Pass, the Persons with Disabilities Free Transit Ride Pass, and the License Plate Discount. The Transit Ride Program only applies to metropolitan public transit in Illinois. To be determined eligible for these benefits, a person must submit a Benefit Access Application on the internet. Those not able to access the internet may call the Department on Aging or their local agency on aging. Paper applications are not available. Once the application is approved, a certificate of eligibility can be printed to take to one's local transit authority or Secretary of State Office. The website can be checked at any time to determine application status.
Last Assured
12/30/2025
What's Here
Providing organization
Illinois Department on Aging Benefit Access
The Benefit Access Application program includes the Seniors Free Transit Ride Pass, the Persons with Disabilities Free Transit Ride Pass, and the License Plate Discount. The Transit Ride Program only applies to metropolitan public transit in Illinois. To be determined eligible for these benefits, a person must submit a Benefit Access Application on the internet. Those not able to access the internet may call the Department on Aging or their local agency on aging. Paper applications are not available. Once the application is approved, a certificate of eligibility can be printed to take to one's local transit authority or Secretary of State Office. The website can be checked at any time to determine application status.