Medical Expense Assistance | OSF Patient Charity Assistance
Eligibility
Anyone who lacks the financial resources to resolve bills for service--can be uninsured or underinsured
All patients are eligible to apply for this assistance.
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ALSO
You can save time and be prepared for any future medical procedures by applying for financial assistance pre-approval.
The approval process generally takes less than two weeks and is good for the next 12 months.
You do not need a current appointment for medical treatment, and only necessary medical procedures will qualify.
Pre-approval applications and financial documentation can be submitted in person at your local OSF HealthCare hospital or online.
Hours
Monday through Friday, 8 a.m. to 5 p.m.
800-421-5700
Voice·
Main Line
309-683-6750
Voice·
Local Line
Languages
English with accommodations for additional languages
Application process
Please call or visit website.
Fees
None
Service area
IL
Provides information and assistance with OSF HealthCare financial assistance and charity care programs for patients who have received or plan to receive care through an OSF facility and are unable to afford their medical bills.
Assistance includes help applying for financial assistance, understanding billing statements, and discussing payment options related to OSF-provided services.
Last Assured
12/16/2025
What's Here
Providing organization
OSF Patient Charity Assistance
Provides information and assistance with OSF HealthCare financial assistance and charity care programs for patients who have received or plan to receive care through an OSF facility and are unable to afford their medical bills.
Assistance includes help applying for financial assistance, understanding billing statements, and discussing payment options related to OSF-provided services.