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Child Care Complaints | Illinois Department of Children and Family Services (DCFS)

5415 N. University St., Peoria, IL 61614

Eligibility

1. Those needing to file complaints against child care providers 2. Child care providers in need of licensing

Hours

Main Office Hours: Monday through Friday, 8:30 a.m. to 5:00 p.m.
866-368-5204
Voice·

Foster Parent Helpline

800-252-2873
Voice·

Child Abuse or Neglect Hotline (24 Hours)

309-693-5400
Voice·

Public Contact

Languages

English

Application process

Please call.

Fees

None

Service area

Kankakee, IL Monee, IL Lockport, IL Channahon, IL Boone County, IL Carroll County, IL Marshall County, IL Mokena, IL Massac County, IL Jackson County, IL Pike County, IL Clark County, IL Shorewood, IL Lake County, IL Scott County, IL Franklin County, IL Christian County, IL Knox County, IL Mason County, IL Frankfort, IL Hardin County, IL Richland County, IL Shelby County, IL Hopkins Park, IL Perry County, IL Wayne County, IL Crawford County, IL Beecher, IL Lee County, IL Clay County, IL Reddick, IL Edgar County, IL Ogle County, IL Braidwood, IL Montgomery County, IL Essex, IL Pope County, IL Dekalb County, IL Whiteside County, IL Henry County, IL New Lenox, IL Rock Island County, IL Vermilion County, IL Greene County, IL Bureau County, IL Alexander County, IL Menard County, IL Sangamon County, IL Bonfield, IL Henderson County, IL Saline County, IL Fayette County, IL Livingston County, IL Clinton County, IL Tazewell County, IL White County, IL Aroma Park, IL Manteno, IL Cumberland County, IL Monroe County, IL Iroquois County, IL Piatt County, IL Stark County, IL Naperville, IL Coles County, IL Dewitt County, IL Bradley, IL Edwards County, IL Cass County, IL Johnson County, IL Mercer County, IL Homer Glen, IL Winnebago County, IL Peotone, IL Champaign County, IL Moultrie County, IL Calhoun County, IL Marion County, IL Grant Park, IL Putnam County, IL Mchenry County, IL Logan County, IL Elwood, IL Kane County, IL Plainfield, IL Macoupin County, IL Schuyler County, IL Momence, IL Hancock County, IL Macon County, IL Peoria County, IL Wabash County, IL Jasper County, IL Lawrence County, IL Stephenson County, IL Saint Anne, IL Union Hill, IL Jersey County, IL Hamilton County, IL Warren County, IL Grundy County, IL Union County, IL Manhattan, IL Bolingbrook, IL Adams County, IL Mclean County, IL Cook County, IL 61611, IL Dupage County, IL Brown County, IL Jefferson County, IL Washington County, IL Herscher, IL Fulton County, IL Mcdonough County, IL La Salle County, IL Effingham County, IL Gallatin County, IL Woodford County, IL Madison County, IL Randolph County, IL Morgan County, IL Ford County, IL Bond County, IL Douglas County, IL Kendall County, IL Romeoville, IL Pulaski County, IL Wilmington, IL Joliet, IL Jo Daviess County, IL Saint Clair County, IL Bourbonnais, IL Crete, IL Crest Hill, IL Williamson County, IL Buckingham, IL
To report abuse or neglect, please call the Hotline at 1-800-252-2873. If the child is in danger, please call 911. This location handles child care provider licensing and complaints.

Last Assured

06/23/2025

Providing organization

Illinois Department of Children and Family Services DCFS
To report abuse or neglect, please call the Hotline at 1-800-252-2873. If the child is in danger, please call 911. This location handles child care provider licensing and complaints.