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Tazewell County Health Department offers lead poisoning screening.

Tri-County Opportunities Council is a community action agency serving Bureau, Carroll, LaSalle, Lee, Marshall, Ogle, Putnam, Stark, and Whiteside counties. ============================================== 2025-26 LIHEAP Utility Assistance Details Please call after September 16, 2025 to schedule for October onward. Marshall County LIHEAP Office: 309-246-2200 Stark County LIHEAP Office: 309-286-0001 Putnam County, please use main office line for LIHEAP: 815-625-7830 October Appointments - priority scheduling for: -Seniors (60 & over) -Disabled individuals -Families with children 5 & under -Households disconnected or under imminent threat of disconnection November-Open enrollment for all households. In addition to LIHEAP, Tri-Counties Opportunities Council offers the "Neighbor to Neighbor" program for possible utility assistance.

Comfort Keepers provides non-medical in-home assistance.

NeedyMeds is a national non-profit that tracks programs that help people pay for medications and health care, including limited transportation, and assists those in need in applying to those programs.

Not provided directly. For more complex durable medical equipment (DME) such as Hospital Beds, Lift Chairs etc., Advocates for Access connects customers who need them to those who have them to give and/or provides the guidance to get one from their provider.

The Fondulac Township Office is occasionally able to assist township residents with general relief and/or emergency rent, energy, or water payments. To confirm that you are in Fondulac Township, please view the following map: https://www.google.com/maps/place/Fondulac+Township,+IL

Tri-County Opportunities Council is a community action agency serving Bureau, Carroll, LaSalle, Lee, Marshall, Ogle, Putnam, Stark, and Whiteside counties. ============================================== 2025-26 LIHEAP Utility Assistance Details Please call after September 16, 2025 to schedule for October onward. Marshall County LIHEAP Office: 309-246-2200 Stark County LIHEAP Office: 309-286-0001 Putnam County, please use main office line for LIHEAP: 815-625-7830 October Appointments - priority scheduling for: -Seniors (60 & over) -Disabled individuals -Families with children 5 & under -Households disconnected or under imminent threat of disconnection November-Open enrollment for all households. In addition to LIHEAP, Tri-Counties Opportunities Council offers the "Neighbor to Neighbor" program for possible utility assistance.

To submit a claim for actual damages, including food spoilage, due to a power interruption, outage, surge, or other fluctuation, complete a Claim Form (link on this page) and mail the Claim Form and supporting documentation to: Brentwood Services Administrators, Inc. PO Box 4605 Chesterfield, MO 63006-4605 Claim Assessment and Processing 1. Ameren Illinois will send the customer written confirmation that it received the customer’s Claim Form shortly after receiving a claim. 2. Ameren Illinois will determine whether the claim arises from a qualifying interruption, outage, surge, or other fluctuation. Ameren Illinois will determine whether it believes any of the statutory exemptions apply. If none of the exemptions applies, the claim will be processed. If one or more of the exemptions apply, then Ameren Illinois may deny the claim or request a waiver from the Illinois Commerce Commission (ICC). Ameren Illinois will inform the customer of the waiver request, and that the processing of the claim will be stayed until the ICC makes a decision. 1. If the ICC grants Ameren Illinois’ waiver request, then Ameren Illinois will inform the customer that it is not liable for the customer’s claim. 2. If the ICC denies Ameren Illinois’ request and the decision is not appealed, then Ameren Illinois will process the customer’s claim and provide additional notice to customers who may have been affected by the qualifying event. 3. Ameren Illinois will communicate its proposed resolution of the claim to the customer. Typical claims are resolved within 90 days (excluding any time that claims were held pending an ICC or court decision) after Ameren Illinois has received a completed Claim Form with the required proof of damage. Customers with questions about Section 16-125 (e) and (f) or Ameren Illinois’ claim process may call 1.800.755.5000. If you have questions about your particular claim, you may call the Ameren Illinois claims administrator, Brentwood Services Administrators, Inc., at 1.800.781.2075.

Tazewell County Health Department offers food handling permits.

The goal of TCHD is to promote and protect the public's health. Public health may include preventing diseases, promoting healthy lifestyles, providing sanitary conditions, and ensuring safe food and water.

Illinois Respite Coalition offers caregiver training.

We Care, a division of TCRC Inc., is the only non-profit organization of its kind in our community and even the county. It was established in 1975 as a not for profit charitable corporation governed by an eleven member board of volunteer directors. The objective of We Care, is to provide services that help individuals maintain independence and to improve the quality of life for those in need. As our citizens enjoy longer lives than ever before, the needs in later years become more diverse. Families are not always available to fulfill these needs; care then falls to the community through support services. During the last 40 years, their organization has been a valued source of assistance to the members of our community by providing support services for the elderly, disabled, and those in need.

Tazewell County Health Department offers youth development.

Hallock Township covers the area west of Chillicothe (does not include the main city area of Chillicothe) to Edelstein, and acts a general assistance/relief entity, with other limited assistance possible, for eligible township residents. To confirm that you are located in Hallock Township, please view the following map: https://www.google.com/maps/place/Hallock+Township,+IL

The City of Peoria offers furnace replacement for eligible homeowners.

The Salvation Army is an international movement and an evangelical part of the universal Christian Church. It offers numerous assistance programs for those in need. ======================== Some additional details on a few common services: ------------------------------------------------ For RENTAL ASSISTANCE, there are two programs: 1. First month's rent and/or deposit assistance: Only available in domestic violence situations, disasters, or when being released from an institution (jail, hospital, or other facility) after 90 days. May call anytime for screening. Please ask for a case manager and state that you are in such a situation. 2. Back rent: -Will need proof of hardship and proof of income (or projected income). Please call repeatedly the first Monday of the month @ 8:30 a.m. (if Monday is a holiday, please call Tuesday) -Back rent program also includes contract for deed and lot rent for trailers. ----------------------------------- Mortgage Assistance (principle & interest only; no late fees or escrow/taxes): -Applicant will need proof of hardship, income (or projected income), and some sort of statement from the lender about delinquent payment. Please call repeatedly the first Monday of the month @ 8:30 a.m. (if Monday is a holiday, please call Tuesday) ============================= Warm Neighbors, Cool Friends *Electric/Gas Assistance (Warm Neighbors, Cool Friends for Ameren Illinois customers): For moderate-income people in crisis situation (those with low incomes must go through Tazwood Community Services-LIHEAP or Peoria Township Relief/try local township office). Please see specific income guidelines and further eligibility guidelines here: https://www.warmneighborscoolfriends.org =============================

Support groups for caregivers and grandparents raising grandchildren These groups provide assistance, referrals, and advocacy to relatives regardless of their age or economic status; training to caregivers and professionals; and funding for the establishment and maintenance of support groups, as well as conferences, workshops, and emergency assistance..

Helping Hands Home healthcare offers physical therapy.

Tazewell County Health Department offers childbirth education.

The Hittle Township Office can occasionally offer financial assistance for township residents in emergency situations, as well as general relief/assistance for qualifying residents. To confirm that you are in Hittle Township, please view the following map: https://www.google.com/maps/place/Hittle+Township,+IL

The Peoria Humane Society offers programs to further their mission of ending animal cruelty and neglect. Not only does the PHS fund programs including low-cost spay/neuter services; humane education; volunteer programs; veterinary care to sick, injured, and abused animals; and community awareness; the organization also provides equipment, supplies, and volunteers to PCAPS to benefit the thousands of homeless and unwanted animals in the community. The Peoria Humane Society is a non-profit corporation operating totally on donated funds.

The Hult Center for Healthy Living is Peoria's largest non-profit provider of comprehensive health education and wellness services for people of all ages. The organization serves the communities of central Illinois through youth health education programs, senior programs, mental health programs, and cancer programs and services.

The Illinois Department of Human Services is one of the state's largest agencies, offering the SNAP/Link, Medicaid, TANF, and AABD (Aid to the Aged, Blind, or Disabled) programs, among others. =================================== As of late September 2025, the Fulton County office is temporarily shut down. Those normally served by this office can utilize any of the following locations: Mason County FCRC 323 West Main Street Havana, IL 62644 Phone: (309) 543-3329 TTY: (866) 451-5768 ====================== McDonough FCRC 740 Sherman Dr, Suite 309, 3rd Floor/Seal Hall, PO Box 4 Macomb, IL 61455 Phone: (309) 833-4127 TTY: (866) 322-7260 ===================== Cass County FCRC 25 Plaza Drive Beardstown, IL 62618 Phone: (217) 323-4185 TTY: (866) 847-6170 ===================== Tazewell FCRC 111 N 6th St Pekin, IL 61554 Phone: (309) 347-4184 TTY: (866) 324-3820

Hollis Township covers areas southwest of Peoria, encompassing the village of Mapleton, parts of Bartonville, and some rural territory nearby. The Hollis Township Office offers general relief and occasionally other assistance for qualifying township residents. To confirm that you are in Hollis Township, please view the following map: https://www.google.com/maps/place/Hollis+Township,+IL

Advocates for Access is a center for independent living, empowering and providing services to people living with disabilities in Peoria, Tazewell, Woodford, and Fulton counties. ================================= Please note that for more complex durable medical equipment (DME) such as Hospital Beds, Lift Chairs etc., Advocates for Access connects customers who need them to those who have them to give and/or provides the guidance to get one from their provider. The same goes for blind mobility aids and related items.