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Ameren Illinois residential customers who meet the requirements of an income-eligible customer will have deposits for new service and late payment charges waived. -------------------------------- For existing deposits: If you meet the eligibility requirements and have an existing deposit, your deposit will be canceled and then either applied to the balance or refunded. The deposit will first be applied to any outstanding balance on your account. If there are any remaining funds, they will automatically be returned to you by check. If your account is current, the deposit will automatically be returned to you by check.