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Home Care Ombudsmen are located throughout the state of Illinois and work to protect the rights of older persons and adults with disabilities living in the community who: are enrolled in the Medicare Medicaid Alignment Initiative (MMAI) and receive services from a managed care organization (MCO); or receive services from one of the following Home and Community Based Services (HCBS) Waiver Programs: -Persons who are Elderly -Persons with Disabilities -Persons with Brain Injury -Person with HIV or AIDS ===================== A Home Care Ombudsman can help you by answering questions you may have about the services you receive. A Home Care Ombudsman may also help you: -if you have received a denial or termination letter for in-home services, -if you are not happy with the services you are getting from your MCO or HCBS Waiver Program, and/or -if you cannot get in touch with your MCO care coordinator or HCBS Waiver Program care coordinator.