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The Illinois Department on Aging helps older adults live independently in their own homes and communities. The Department's Senior HelpLine provides information on a wide range of programs and services, and links individuals aged 60 and older and their caregivers to local resources and support services in their communities. Professional staff briefly assess needs, send literature, and write referrals for care coordination services, the Long-Term Care Ombudsman program, legal services, transportation, employment, and nutrition services. The line can also provide guidance on Medicare via its Senior Health Insurance Program (SHIP).

Victims of crime have a variety of needs from the simple to the complex. We can assist callers with locating referrals for mental health counseling, financial compensation, legal services, civil justice options, support groups, crime reporting, identity theft recovery and more.

The Alzheimer's Association is a donor-supported, non-profit health organization, serving the needs of those affected by Alzheimer's and related dementias; advocating for policy change and research funding; and working to advance research toward prevention, treatment and a cure. The Alzheimer's Association offers a national, 24/7 Helpline, as well as local support via its Peoria office.

FACs can provide information, resources, and referral to various military and civilian agencies that assist with an array of the unique needs of military families including: emergency food and shelter, military related assistance and referral appropriate casualty assistance channels. They can also provide information on employment resources and opportunities.

The ALS Association helps patients and families cope with the day to day challenges of living with ALS by providing information, resources, and referrals.

Helpline specialists are available to assist individuals with MS, and the people close to them, adapt to the changes they may be experiencing as they go through a life-long process of adjustments to best suit their evolving needs. MSAA’s specialists can offer encouragement to clients and their care partners to identify obstacles and discover ways to overcome them. Helpline specialists may also recommend the program(s) offered by MSAA and other resources that would be of help to the client, and assist him or her with the application process.

The Parkinson's Foundation Helpline can assist with- -Current disease information -Medical issues, including symptoms and treatments, as well caregiver concerns -Referrals to health professionals and community resources for local support

The American Cancer Society offers cancer specialists 24 hours a day to connect individuals and families affected by cancer with services, resources, and information.

Breakthrough T1D (formerly JDRF) offers specialized information and referrals on type 1 diabetes.

The Arc of Illinois Family-to-Family Health Information Center works with families and professionals to assist with questions and concerns related to the health of children and youth with special health care needs (CYSHCN) and disabilities under the age of 22. The Information Center can answer questions regarding Medicaid, SSI, insurance, Medicaid waivers, disability programs, special education, and anything else related to a child’s health or disability.

The American Heart Association offers specialized information and referral.

The Autism Society of Central IL offers specialized information and referral on autism.

The Dyslexia Awareness Network (DAN) provides specialized guidance for individuals with dyslexia and their families, as well as professional development opportunities for for teachers.

Easterseals Central Illinois assists children with developmental delays, disabilities, and other special needs through early intervention services, therapy, autism services, and more.

The AARP provides information and referral for adults age 50+, including guidance on public benefits, Medicare, consumer protections, caregiving resources, and other aging-related issues.

The American Council of the Blind serves as an advocacy and referral group for individuals with visual impairments.

The Illinois Respite Coalition (IRC) is a not-for-profit organization of caregivers and respite providers dedicated to advocating support for families by ensuring access to quality respite services for the residents of Illinois. The IRC is dedicated to spreading the awareness of lifespan respite for caregivers of individuals with special needs. The IRC is able to assist caregivers by connecting them to resources in their area, providing training on respite topics, and offering funding for emergency respite care.

The Illinois Spina Bifida Association offers information and referrals for individuals living with Spina Bifida and their families.

The Arthritis Foundation assists individuals affected by the condition with information and resources.

The Huntington's Disease Society of America Helpline provides specialized information, support, and resource connection for those affected by the condition.

The American Liver Foundation works to advocate and promote education, support, and research for the prevention, treatment, and cure of liver disease.

The American Parkinson Disease Association (APDA) provides information and referral for individuals with the condition.

Military OneSource is a confidential, Department of Defense-funded program providing free support and resources for active duty service members, National Guard and Reserve members, and their families. Services include- *24/7 confidential non-medical counseling (by phone, online, or in person) for short-term concerns such as stress, deployment and reintegration, relationship issues, parenting, grief and loss *Financial counseling, tax assistance, and money management support *Spouse education and employment resources *Health and wellness coaching *Support for families with special needs Services are available at no cost and regardless of location.

The Epilepsy & Seizures Helpline has trained information specialists available to answer questions about epilepsy and seizures and provide support, guidance, and access to national and local resources

Provides education, guidance, and support for individuals living with Multiple Sclerosis and their families. Assistance is informational and supportive in nature and may include help understanding MS-related resources and programs. This service does not provide emergency assistance or direct financial aid.