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Heartland Health Services is a federally funded organization that provides medical, mental health, and substance use services for everyone, including low-income adults and children, regardless of ability to pay. Heartland provides services out of The Salvation Army location at 417 NE Adams St., Suite 101, Peoria 61603 as follows- Family Medicine: Tuesdays, 8 a.m. to 4:30 p.m. Behavioral Health Services: Fridays, 8 a.m. to 4:30 p.m. For care throughout the week, including after hours, please call 309.680.7600 or visit www.HHSIL.com. Heartland Health Services offers several locations in Peoria and Pekin.

Trillium Place on Hamilton, an affiliate of Carle Health, provides walk-in substance use disorder and mental health disorder assessments Monday through Friday from 8am-2pm for residential, outpatient, and medication assisted treatment programs. Other services provided at this location include outpatient substance use disorder counseling, DUI evaluation services, and outpatient mental health counseling. Contact Trillium Place Access Center to learn more about Trillium Place services or visit TrilliumPlaceHealth.org for more information. Proudly affiliated with Carle Health, Trillium Place is a not for profit organization originally formed in April 2019 by joining UnityPoint Health Behavioral Health Services, the Human Service Center, and Tazwood Center for Wellness. With locations in Peoria, East Peoria, Pekin, Lincoln, and Eureka, Trillium Place provides a comprehensive range of mental health and substance use disorder services.

The Salvation Army of Canton offers occasional rent payment assistance.

Peoria Public Library has five locations and a bookmobile that serve the Peoria community with materials, meeting and study spaces, public computers, and programs for all ages.

The Hennepin Township Office administers limited community assistance/general relief for eligible township residents. Hennepin Township covers Hennepin and some surrounding rural areas to the east, northeast, and southeast. Please confirm your township using the map link below. To confirm that you are in Hennepin Township, please view the following map: https://www.google.com/maps/place/Hennepin+Township,+IL

JOLT Harm Reduction provides a variety of free services, including -Naloxone/Narcan and Overdose Prevention Kits and Training -Drug Checking (analysis of drugs to verify composition for more informed consumption and to avoid highly dangerous substances/adulterants) -Peer Recovery Navigation (exploring recovery options and offering support through the process) -Sexual Health & Testing (free and confidential testing for HIV/AIDS, Hep. C, Chlamydia, Gonorrhea, and Syphillis. Free condoms, lubrication, and PrEP/PeP) -Harm Reduction (Free and sterile syringes, safe using supplies, alcohol pads, sterile water, tourniquets, sharps containers, and wound care) -Street Outreach (outreach to people who are living unsheltered, people who use drugs, and people who perform sex work) -Sex Worker Outreach (RUG, the Red Umbrella Group, is a mutual aid, peer support, online community for people involved in sex work. The group is invite only to protect those who participate) -Peer Support Groups for people struggling with any kind of substance use (not just opioids) and the Trans Community -Sharps Disposal

The Bureau, Putnam, & Marshall County Health Departments work to protect the health of the citizens of their counties through education, collaboration, and public service.

The Peoria Friendship House of Christian Service offers a food pantry Monday through Friday.

To submit a claim for actual damages, including food spoilage, due to a power interruption, outage, surge, or other fluctuation, complete a Claim Form (link on this page) and mail the Claim Form and supporting documentation to: Brentwood Services Administrators, Inc. PO Box 4605 Chesterfield, MO 63006-4605 Claim Assessment and Processing 1. Ameren Illinois will send the customer written confirmation that it received the customer’s Claim Form shortly after receiving a claim. 2. Ameren Illinois will determine whether the claim arises from a qualifying interruption, outage, surge, or other fluctuation. Ameren Illinois will determine whether it believes any of the statutory exemptions apply. If none of the exemptions applies, the claim will be processed. If one or more of the exemptions apply, then Ameren Illinois may deny the claim or request a waiver from the Illinois Commerce Commission (ICC). Ameren Illinois will inform the customer of the waiver request, and that the processing of the claim will be stayed until the ICC makes a decision. 1. If the ICC grants Ameren Illinois’ waiver request, then Ameren Illinois will inform the customer that it is not liable for the customer’s claim. 2. If the ICC denies Ameren Illinois’ request and the decision is not appealed, then Ameren Illinois will process the customer’s claim and provide additional notice to customers who may have been affected by the qualifying event. 3. Ameren Illinois will communicate its proposed resolution of the claim to the customer. Typical claims are resolved within 90 days (excluding any time that claims were held pending an ICC or court decision) after Ameren Illinois has received a completed Claim Form with the required proof of damage. Customers with questions about Section 16-125 (e) and (f) or Ameren Illinois’ claim process may call 1.800.755.5000. If you have questions about your particular claim, you may call the Ameren Illinois claims administrator, Brentwood Services Administrators, Inc., at 1.800.781.2075.

The purpose of Peoria Mothers of Twins (PMOT) is to support mothers of multiples. PMOT members try to meet monthly. PMOT also has a private Facebook group where members can reach out for advice and support 24/7.

Peoria County Bright Futures offers several programs for children, age four and under, and their parents; as well as for expectant parents. Among the most prominent programs are preschool and home visiting. Preschool locations include Farmington, Elmwood, Dunlap, Illini Bluffs, Norwood, Oak Grove, Peoria Heights, Pleasant Hill and Princeville. Special education services are offered as well.

The Steuben Township administers limited community assistance/general relief for qualifying township residents. The Steuben Township covers Sparland and Hopewell and some rural territory to the immediate west. Please confirm your township by using the map below. To confirm that you are in Steuben Township, please view the following map: https://www.google.com/maps/place/Steuben+Township,+IL

The South Side Mission sometimes provide burial plots, but not financial assistance for burials. Currently, the focus is to help those who have lost someone to violence.

The Bureau, Putnam, & Marshall County Health Departments work to protect the health of the citizens of their counties through education, collaboration, and public service.

The Veterans Assistance Commission is an agency that is operated by and for veterans. The commission provides aid to those indigent veterans and their families residing in Tazewell County who meet eligibility requirements.

The Tazewell County Sheriff's Office consists of several divisions. These include: Patrol, Investigations, Crime Prevention, Canine, Court Security, Civil Process and Corrections. The County seat is in the City of Pekin. ==================================== In extreme weather, the Justice Center lobby at this address is serves as a daily warming or cooling center from 8 a.m. to 10 p.m.

Tri-County Opportunities Council is a community action agency serving Bureau, Carroll, LaSalle, Lee, Marshall, Ogle, Putnam, Stark, and Whiteside counties. ============================================== 2026-27 LIHEAP Utility Assistance Details The LIHEAP year opens on October 1, 2026, with a priority period for the following households: *With a person age 60 or older *With a child age 5 or under *With a person receiving Social Security Disability benefits *With a disconnection notice or are disconnected The program opens to ALL eligible low-income households on November 1, 2026 Marshall County LIHEAP Office: 309-246-2200 Stark County LIHEAP Office: 309-286-2967 (Open 2nd & 4th Tuesday, 9 a.m. to 3 p.m.--Can also call main office during the rest of the week at 800-323-5434 ) Putnam County, please use main office line for LIHEAP: 815-625-7830 or 800-323-5434 In addition to LIHEAP, Tri-Counties Opportunities Council offers the "Neighbor to Neighbor" program for possible utility assistance.

The Division of Rehabilitation Services is the state's lead agency serving individuals with disabilities. DRS works in partnership with people with disabilities and their families to assist them in making informed choices to achieve full community participation through employment, education, and independent living opportunities.

Liberty Baptist Church in Pekin offers a weekly food and clothing pantry for residents of Tazewell County.

Neighborhood House Association, established in 1896, is dedicated to providing a Safe Haven with comprehensive services that meet the social, emotional, and material needs of individuals and families from infancy to their senior years. =============== Food pantry often has some hygiene supplies.

Fulton County Animal Control enforces the County's animal control ordinances, investigates cases of animal neglect and abuse, quarantines aggressive animals, is in charge of the care of stray and abandoned animals, assists with pet adoptions, and assists with lost and found pets. ====================================================== If dealing with a wild animal: In addition to seeking guidance from this animal control office, it's also worth checking with an IL DNR rehabilitator, if needed. A list of DNR Rehabilitators can be found here: https://www.wildlifeillinois.org/list-of-licensed-wildlife-rehabilitators

A thrift shop and community space in East Peoria that takes donated items and gives them away for free. In addition to calling, questions can be asked by-- E-mail: [email protected] or Facebook: https://www.facebook.com/people/Enough-Stuff-Thrift-Shop-Community-Space/100039301797247

Spring Bay offers a food pantry and occasional emergency food services for residents of Woodford County.

The Western Illinois Regional Council manages weatherization for Fulton, Hancock, Henderson, Knox, McDonough, and Warren counties. Weatherization includes inspection & possible repair/replacement of a heating system, inspection & possible repair/replacement of a water heater, insulation of walls & attics, and repair of doors & windows. Please note that the furnace repair/replacement under weatherization is distinct from the LIHEAP furnace program, which is handled by the local LIHEAP organization and tends to be faster (it would be best to inquire about both if that is the need).

Whole Life Solutions, LLC offers a wide range of counseling options.