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Tri-County Opportunities Council is a community action agency serving Bureau, Carroll, LaSalle, Lee, Marshall, Ogle, Putnam, Stark, and Whiteside counties. ============================================== 2025-26 LIHEAP Utility Assistance Details Please call after September 16, 2025 to schedule for October onward. Marshall County LIHEAP Office: 309-246-2200 Stark County LIHEAP Office: 309-286-0001 Putnam County, please use main office line for LIHEAP: 815-625-7830 October Appointments - priority scheduling for: -Seniors (60 & over) -Disabled individuals -Families with children 5 & under -Households disconnected or under imminent threat of disconnection November-Open enrollment for all households. In addition to LIHEAP, Tri-Counties Opportunities Council offers the "Neighbor to Neighbor" program for possible utility assistance.

St. Paul's Episcopal Church offers a no-boundaries food pantry.

One of the focuses of the Illinois Respite Coalition (IRC) is supporting a safety net for caregivers in crisis. The IRC has Emergency Respite funding stipends for caregivers across Illinois in a planned or unplanned emergency. This program provides funding so caregivers can pay for services they choose. Crisis situations that may qualify for the Emergency Respite Program include, but are not limited to the following circumstances: -Caregiver illness (physical, mental, and/or emotional) -Caregiver hospitalization or doctor appointments -Illness of a loved one -Funeral or wake -Drug or alcohol abuse counseling or support -Care recipient transitions (i.e. living arrangements) -Loss of employment or work related situations -Declining Mental Health

The Refugee Resettlement Program (RRP) provides cash benefits for eligible needy refugees and special immigrants for a time period set by the federal government based on available federal funding. Additional assistance in resettling might be available.

Positive Health Solutions provides a wide variety of services for individuals living with HIV/AIDS and the LGBTQ+ population, as well as certain outreach/prevention programs for the general public*. Services include- -Supporting program-related needs of eligible individuals that meet the Ryan White Program guidelines -Transgender and nonbinary health services, including hormone therapy and gender-affirming surgery navigation. -Medical health services (maintain health through routine appointments and immunizations) -Mental health services (support and counseling for individuals, couples, and families) -Wellness education (certified dietitian on staff provides counseling and education about diet, food, and nutrition) -Case management (comprehensive assessment and care plan for services and referrals) -Peer education (supportive staff providing suggestions to all clients about ways to deal with many health issues and improve quality of life) -Outreach* (prevention counseling, testing, education programs, and events addressing the specific needs of the diverse community) -Advocacy (working with the local community and the Advisory Council to speak, act, and vote on behalf of the community)

Tri-County Opportunities Council is a community action agency serving Bureau, Carroll, LaSalle, Lee, Marshall, Ogle, Putnam, Stark, and Whiteside counties. ============================================== 2025-26 LIHEAP Utility Assistance Details Please call after September 16, 2025 to schedule for October onward. Marshall County LIHEAP Office: 309-246-2200 Stark County LIHEAP Office: 309-286-0001 Putnam County, please use main office line for LIHEAP: 815-625-7830 October Appointments - priority scheduling for: -Seniors (60 & over) -Disabled individuals -Families with children 5 & under -Households disconnected or under imminent threat of disconnection November-Open enrollment for all households. In addition to LIHEAP, Tri-Counties Opportunities Council offers the "Neighbor to Neighbor" program for possible utility assistance.

To submit a claim for actual damages, including food spoilage, due to a power interruption, outage, surge, or other fluctuation, complete a Claim Form (link on this page) and mail the Claim Form and supporting documentation to: Brentwood Services Administrators, Inc. PO Box 4605 Chesterfield, MO 63006-4605 Claim Assessment and Processing 1. Ameren Illinois will send the customer written confirmation that it received the customer’s Claim Form shortly after receiving a claim. 2. Ameren Illinois will determine whether the claim arises from a qualifying interruption, outage, surge, or other fluctuation. Ameren Illinois will determine whether it believes any of the statutory exemptions apply. If none of the exemptions applies, the claim will be processed. If one or more of the exemptions apply, then Ameren Illinois may deny the claim or request a waiver from the Illinois Commerce Commission (ICC). Ameren Illinois will inform the customer of the waiver request, and that the processing of the claim will be stayed until the ICC makes a decision. 1. If the ICC grants Ameren Illinois’ waiver request, then Ameren Illinois will inform the customer that it is not liable for the customer’s claim. 2. If the ICC denies Ameren Illinois’ request and the decision is not appealed, then Ameren Illinois will process the customer’s claim and provide additional notice to customers who may have been affected by the qualifying event. 3. Ameren Illinois will communicate its proposed resolution of the claim to the customer. Typical claims are resolved within 90 days (excluding any time that claims were held pending an ICC or court decision) after Ameren Illinois has received a completed Claim Form with the required proof of damage. Customers with questions about Section 16-125 (e) and (f) or Ameren Illinois’ claim process may call 1.800.755.5000. If you have questions about your particular claim, you may call the Ameren Illinois claims administrator, Brentwood Services Administrators, Inc., at 1.800.781.2075.

Tazewell County health Department offers mammograms.

The mission of ABC Counseling & Family Services is to provide specialized evaluation and treatment to youth that are either the victims of sexual abuse or have sexual behavior problems and to help their families heal from the trauma of sexual abuse. ABC Counseling & Family Services also provides adoption services for adoptive parents and counseling for women experiencing an unplanned pregnancy.

Carle Health Methodist Hospital offers outpatient behavioral health services at its Methodist location for children, adolescents, adults, and families on Medicaid.

Positive Health Solutions provides a wide variety of services for individuals living with HIV/AIDS and the LGBTQ+ population, as well as certain outreach/prevention programs for the general public*. Services include- -Supporting program-related needs of eligible individuals that meet the Ryan White Program guidelines -Transgender and nonbinary health services, including hormone therapy and gender-affirming surgery navigation. -Medical health services (maintain health through routine appointments and immunizations) -Mental health services (support and counseling for individuals, couples, and families) -Wellness education (certified dietitian on staff provides counseling and education about diet, food, and nutrition) -Case management (comprehensive assessment and care plan for services and referrals) -Peer education (supportive staff providing suggestions to all clients about ways to deal with many health issues and improve quality of life) -Outreach* (prevention counseling, testing, education programs, and events addressing the specific needs of the diverse community) -Advocacy (working with the local community and the Advisory Council to speak, act, and vote on behalf of the community)

Planned Parenthood is one of the nation’s leading providers of affordable health care, and the nation's largest provider of sex education, serving everyone with or without insurance.

The Illinois Department of Human Services is one of the state's largest agencies, offering the SNAP/Link, Medicaid, TANF, and AABD (Aid to the Aged, Blind, or Disabled) programs, among others.

The Peoria Friendship House is a faith-based organization reaching out to all those in need, regardless of faith. Core programs include- *Financial Stability Program The purpose of the Financial Stability program is to help participants to increase their revenue while decreasing their expenses, thus helping them to improve their quality of life. This is a case management program that provides financial, credit and employment education, training, coaching and mentorship while providing basic needs like food, clothing, transportation, healthcare, and hygiene products. *Citizenship Classes Includes assistance with application process & Individual Attention/Support. Completely free. *La Familia La Familia Program that strives to restore dignity and protect our local Latino community by providing culturally responsive and healing support across the lifespan, from children to seniors. *S.T.E.A.M.S Academy An after-school program for K-8th graders that focuses on increasing learning potential with a concentration on one-on-one tutoring, enrichment activities and service learning opportunities. It features the S.T.E.A.M.S curriculum, which includes First Lego League, allowing children to research, design, and build Lego Robot. The goal is that the children grow to love learning and look beyond simply passing their school courses, but dream to excel far beyond. When school is out for the summer, there is an eight-week Summer Camp program focusing on leadership development that provides four consecutive 2-week camp themes with an enriching diverse program in a fun and safe environment. The children learn about healthy living, giving back to one's community through service learning, and social and emotional well-being. *Pathway to YOUR Future Designed specifically to prepare, teach, and support high school students' transition into adulthood. The goal is to be able to provide high school students with resources to develop life skills and different course certification opportunities to increase post-grad jobs right out of high school. *Parent Mentor Program Parent Mentors volunteer in classrooms for 2 hours/day for at least 100 hours. The Parent Mentors are supported by weekly training on classroom instructional practices and leadership training. As a result, they support each other to pursue their goals and unite the school community for long-term change. *Peoria Peacekeepers The Peoria Peacekeepers Network is a referral program established by the Peoria Friendship House that focuses on using a restorative justice approach to provide juvenile offenders who have admitted to committing certain eligible offenses, misdemeanors, or felony. Juvenile offenders are given the opportunity to make restitution, connect with the community, and receive needed services and support. Peoria Friendship House works in tandem with various organizations to provide aid to juvenile offenders via referral sources such as the Peoria Police Department Station Adjustments, Peoria Public Schools discipline referrals, and Peoria County Probation Informal Supervision.

The Osceola Township Office offers limited community assistance/general relief to qualifying township residents. Osceola Township covers the village of Bradford as well as some surrounding rural area, largely to the west. Please confirm your township using the map link below. To confirm that you are in Osceola Township, please view the following map: https://www.google.com/maps/place/Osceola+Township,+IL

The mission of ABC Counseling & Family Services is to provide specialized evaluation and treatment to youth that are either the victims of sexual abuse or have sexual behavior problems and to help their families heal from the trauma of sexual abuse. ABC Counseling & Family Services also provides adoption services for adoptive parents and counseling for women experiencing an unplanned pregnancy.

Not provided directly. For more complex durable medical equipment (DME) such as Hospital Beds, Lift Chairs etc., Advocates for Access connects customers who need them to those who have them to give and/or provides the guidance to get one from their provider.

The Peoria Friendship House is a faith-based organization reaching out to all those in need, regardless of faith. Core programs include- *Financial Stability Program The purpose of the Financial Stability program is to help participants to increase their revenue while decreasing their expenses, thus helping them to improve their quality of life. This is a case management program that provides financial, credit and employment education, training, coaching and mentorship while providing basic needs like food, clothing, transportation, healthcare, and hygiene products. *Citizenship Classes Includes assistance with application process & Individual Attention/Support. Completely free. *La Familia La Familia Program that strives to restore dignity and protect our local Latino community by providing culturally responsive and healing support across the lifespan, from children to seniors. *S.T.E.A.M.S Academy An after-school program for K-8th graders that focuses on increasing learning potential with a concentration on one-on-one tutoring, enrichment activities and service learning opportunities. It features the S.T.E.A.M.S curriculum, which includes First Lego League, allowing children to research, design, and build Lego Robot. The goal is that the children grow to love learning and look beyond simply passing their school courses, but dream to excel far beyond. When school is out for the summer, there is an eight-week Summer Camp program focusing on leadership development that provides four consecutive 2-week camp themes with an enriching diverse program in a fun and safe environment. The children learn about healthy living, giving back to one's community through service learning, and social and emotional well-being. *Pathway to YOUR Future Designed specifically to prepare, teach, and support high school students' transition into adulthood. The goal is to be able to provide high school students with resources to develop life skills and different course certification opportunities to increase post-grad jobs right out of high school. *Parent Mentor Program Parent Mentors volunteer in classrooms for 2 hours/day for at least 100 hours. The Parent Mentors are supported by weekly training on classroom instructional practices and leadership training. As a result, they support each other to pursue their goals and unite the school community for long-term change. *Peoria Peacekeepers The Peoria Peacekeepers Network is a referral program established by the Peoria Friendship House that focuses on using a restorative justice approach to provide juvenile offenders who have admitted to committing certain eligible offenses, misdemeanors, or felony. Juvenile offenders are given the opportunity to make restitution, connect with the community, and receive needed services and support. Peoria Friendship House works in tandem with various organizations to provide aid to juvenile offenders via referral sources such as the Peoria Police Department Station Adjustments, Peoria Public Schools discipline referrals, and Peoria County Probation Informal Supervision.

Magnolia Township offers limited community assistance/general relief to qualifying township residents. Please note that the DeKalb Township Office administers assistance on behalf of Magnolia Township. Magnolia Township covers Magnolia, McNabb, and some surrounding rural areas. Please confirm your township using the map link below. To confirm that you are in Magnolia Township, please view the following map: https://www.google.com/maps/place/Magnolia+Township,+IL

Tazewell County Health Department offers audiology.

Helpful Hearts Ministry offers food, clothing, and hygiene items monthly for those in need in Tazewell County.

The Cincinnati Township Office covers the South Pekin area and offers occasional, limited financial assistance to its residents. Please confirm that you are in Cincinnati Township using the following map: https://www.google.com/maps/place/Cincinnati+Township,+IL

Fulton Mason Crisis Service provides 24 hour crisis intervention services for victims of domestic violence and sexual assault. FMCS also provides abuse counseling, referral information for community resources and services, and classes for perpetrators of domestic violence. If you are in immediate danger, please call 911 first.

The Veterans Crisis Line connects Veterans in crisis and their families and friends with qualified, caring Department of Veterans Affairs responders through a confidential toll-free hotline, online chat, or text. Veterans and their loved ones can call 988 or 1-800-273-8255 and Press 1, chat online, or send a text message to 838255 to receive confidential support 24 hours a day, 7 days a week, 365 days a year. Support for deaf and hard of hearing individuals is available. The responders at the Veterans Crisis Line are specially trained and experienced in helping Veterans of all ages and circumstances. Some of the responders are Veterans themselves.

For qualifying township residents, the Elm Grove Township Office provides occasional emergency assistance (rent or utility assistance to people who have encountered an unforeseen situation) and general assistance/relief (small monthly stipend to those who are not receiving other public benefit income--for example--SSI, SSDI, other Social Security and are unable to work). Elm Grove Township is located between Pekin and Tremont. Please note that the general assistance/relief for Elm Grove Township is administered by the Groveland Township Office (173 Washington Street in Groveland). Phone: 309-387-6812 IMPORTANT: FOR ALL ROAD-RELATED QUESTIONS, PLEASE CONTACT 309-925-3585. THIS IS A SEPARATE DIVISION OF THE TOWNSHIP. ============================================= Please confirm your township using the link below. To view a map of Tazewell County townships, please visit (copy and paste): https://www.randymajors.org/civil-townships-on-google-maps?fips=17179&labels=show