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The Illinois Prairie District Public Library, established in 1950, has branches in Benson, Germantown Hills, Metamora, Roanoke, Spring Bay, and Washburn.

The Center for Prevention of Abuse's Ombudsman Program will investigate nursing home and long-term care facility complaints.

The Hennepin Township Office administers limited community assistance/general relief for eligible township residents. Hennepin Township covers Hennepin and some surrounding rural areas to the east, northeast, and southeast. Please confirm your township using the map link below. To confirm that you are in Hennepin Township, please view the following map: https://www.google.com/maps/place/Hennepin+Township,+IL

EP!C offers employment at its own production facility, as well as at various companies in the community.

The Illinois Department of Human Services is one of the state's largest agencies, offering the SNAP/Link, Medicaid, TANF, and AABD (Aid to the Aged, Blind, or Disabled) programs, among others. =================================== As of late September 2025, the Fulton County office is temporarily shut down. Those normally served by this office can utilize any of the following locations: Mason County FCRC 323 West Main Street Havana, IL 62644 Phone: (309) 543-3329 TTY: (866) 451-5768 ====================== McDonough FCRC 740 Sherman Dr, Suite 309, 3rd Floor/Seal Hall, PO Box 4 Macomb, IL 61455 Phone: (309) 833-4127 TTY: (866) 322-7260 ===================== Cass County FCRC 25 Plaza Drive Beardstown, IL 62618 Phone: (217) 323-4185 TTY: (866) 847-6170 ===================== Tazewell FCRC 111 N 6th St Pekin, IL 61554 Phone: (309) 347-4184 TTY: (866) 324-3820

If you were previously in the Illinois foster care system and are under the age of 30, the DCFS Alumni Drop-In Center can- -Help you get a copy of important documents, including your birth certificate, social security card and medical records -Help you get a state identification card or a driver’s license -Help with transportation when you start a job or training program -Help you connect to community-based adult services to receive the support you need -Help with housing referrals and applications

Peoria County Veterans Assistance Commission offers veterans burial benefits.

The Woodford County Veterans Assistance Commission (VAC) is operated by and for U.S. veterans. VAC officers work with veterans and dependents to determine their entitled benefits and file claims with the United States Department of Veterans Affairs. VAC officers guide applicants through the entire process and fight to ensure a fair review of all claims. The Veterans Assistance Commission's programs are considered emergency and interim financial assistance programs and should not be considered as an ongoing financial supportive program. All assistance provided by the VAC is predicated on an established standard of need as set forth by the Illinois Department of Human Services (IDHS). It is not the intent of either the Commission or the County to provide assistance either less than or in excess of the levels of assistance adopted by IDHS.

Heartland Health Services is a federally funded organization that provides medical services for everyone, including low-income adults and children, regardless of ability to pay. PLEASE NOTE that transportation assistance is available to get to appointments (just ask Heartland about this). For more information about Heartland Health Services, visit www.HHSIL.com or call 309.680.7600.

The Institute for Human Resources offers psychiatric rehabilitation.

The Center for Youth and Family Solutions and AgeCentral have partnered to provide the Caregiver Support Group monthly at the Peoria North Branch Library (3001 West Grand Parkway, Peoria 61615). It is a support group for caregivers to help process the emotions that come with caregiving and allows them to connect with others who understand their challenges, share experiences, and learn strategies to care for themselves while caring for others. The Center for Youth and Family Solutions also provides presentations and resources on topics relevant to caregivers--like stress management, navigating care systems, and self-care tools.

Tazwood Community Services, Inc. is organized for the purpose of reducing the causes and alleviating the effects of poverty in Tazewell and Woodford counties. ==================== 2025-26 LIHEAP Energy Assistance Program Tazwood Community Services continues to set appointments, as they become available, for 2025-26 LIHEAP Energy Assistance, Monday-Friday, 8 a.m.-Noon & 1-4 p.m. Online scheduling is available at www.tazwoodcs.org/appointments If there are no appointments available when visiting the scheduling system, that means they are filled up for the full 60 days ahead at that time. IF IN A CRISIS SITUATION, SUCH AS PENDING DISCONNECTION OR ALREADY BEING DISCONNECTED , IT IS RECOMMENDED TO STILL CALL ANYWAY, EVEN IF NO APPOINTMENTS ARE LISTED ONLINE. PLEASE NOTE THAT FURNACE ASSISTANCE IS A SEPARATE PROGRAM, SO YOU SHOULD GO AHEAD AND CHECK WITH TAZWOOD, REGARDLESS OF WHAT IS LISTED ONLINE. In addition, customers can either call or go to their local office, but this is ONLY to schedule an appointment. When calling into the office, you might get a recorded message stating that the phones are disconnected, the number cannot be completed as dialed, all circuits are busy, etc. The type of message you receive varies based on your phone carrier. Unless Tazwood makes a post on Facebook (https://www.facebook.com/profile.php?id=100064748766860) the phones ARE working. There can be thousands of customers calling on a given day, and Tazwood has around 20 staff answering the phones and scheduling appointments. It is important to remember that LIHEAP runs from October 1, 2025 - August 15, 2026, or until funding is exhausted. Customers can opt to wait and come in during the winter months if they would like to avoid the rush that that beginning of the program year brings. ====================================== *Warm Neighbors, Cool Friends, which is for higher income households, also resumes October 1, 2025. *Tazwood will continue to complete applications to enroll customers in the Low Income Discount Rate (LIDR) if you are an Ameren gas or Nicor gas customer

The LGBT National Hotline provides a confidential safe space where callers of any age can speak about sexual orientation or gender identity/expression situations. This includes coming out issues, relationship concerns, bullying, workplace issues, HIV/AIDS anxiety, safer sex information, and much more.

Medicaid fraud occurs when a Medicaid provider knowingly makes, or causes to be made, a false or misleading statement or representation to obtain reimbursement from the medical assistance program. This would include, but is not limited to: doctors or other health professionals billing for services they did not provide or allowing uncertified or unqualified individuals to provide services, medical supply companies billing for products they did not provide, dentists performing unnecessary teeth extractions, charging Medicaid more than the reasonable value of the services and providing services that were medically unnecessary. The Illinois Attorney General’s Medicaid Fraud Control Unit (MFCU) investigates and prosecutes such fraud.

Tazewell County health Department offers water quality monitoring.

The Heartland offers income-based housing for those 62 years of age and older OR 18 or older with mobility disabilities (has to be someone who would benefit from an accessible unit).

The Illinois Department of Public Health assists Illinois residents in enrollment into appropriate HIV Pre-Exposure Prophylaxis medication payment assistance programs.

The Fulton County Health Department offers a variety of public health services. Also, there is a Free Overdose Prevention Vending Machine located just inside the front doors, available during normal business hours (Monday through Friday, 8 a.m. to 4 p.m.)

The Toulon Township Office administers limited community assistance/general relief for qualifying township residents. General relief is considered a form of assistance of "last resort" and is often very limited when compared to other public assistance programs. IMPORTANT: Toulon Township covers most of Toulon (except the far west side), the northern half of Wyoming, and rural area between and north of the two communities. PLEASE CONFIRM your township using the map link below. To confirm that you are in Toulon Township, please view the following map: https://www.google.com/maps/place/Toulon+Township,+IL

The Western Illinois Area Agency on Aging offers a fall prevention program.

FEMA Region V serves the states of Illinois, Indiana, Michigan, Minnesota, Ohio and Wisconsin, as well as the 34 federally recognized tribes located in Minnesota, Wisconsin and Michigan. Our regional office provides advice, training and funding to ensure that as a nation we work together to build, sustain and improve our capabilities for disaster preparedness, protection, response, recovery and mitigation.

Community Needs Agency in Chillicothe is an all-volunteer resource center that serves residents of Illinois Valley Central School District 321 (Chillicothe, Rome, Mossville area). All programs and services are income-based. A couple of service clarifications: -Emergency food can be provided as available to clients by appointment only. -One aspect of energy assistance is LIHEAP application assistance, offered by appointment only for clients.

Connect with other people from across the country who share similar concerns in weekly, regularly scheduled, one-hour sessions.

Clayton Township Office offers general relief funds for emergency situations, as well as for those who are in the process of obtaining SSI or other federal/government income (but have not yet started receiving that income). To confirm that you are in Clayton Township, please view the following map: https://www.google.com/maps/place/Clayton+Township,+IL

Learning Connections of Bartonville is a non-profit, DCFS-licensed learning center that offers care and learning opportunities for children from ages 6 weeks through 5 years.